Privacy Policy

At Aurora Speaker Repair ("we", "us", "our"), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and process your information in compliance with applicable data protection laws, including GDPR.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and physical address provided voluntarily via our contact forms or in-person.
• Service Data: Details about the equipment you submit for repair.
• Technical Data: IP address, browser type, and usage data collected via cookies (see Section 6).

2. How We Use Your Data

We process your data for the following purposes:

• To provide repair estimates and services.
• To communicate with you regarding the status of your equipment.
• To improve our website functionality and user experience.
• To comply with legal obligations (e.g., tax records).

3. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

4. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers (e.g., hosting providers) who assist us in operating our website, strictly under confidentiality agreements.

5. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data ("Right to be Forgotten").
• Withdraw consent for data processing at any time.

To exercise these rights, please contact us at the details below.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to accept or decline cookies via our cookie banner. Essential cookies may be necessary for the website to function.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Aurora Speaker Repair
1021 Oliver Rd
Aurora, IL 60506
info@rivexo.click
(630) 844-9134